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Operator's Guide
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Start here: your first week

A day-by-day onboarding that takes you from new account to power operator.

3 min readDocs build Updated Jul 26, 2026
Interactive product walkthrough

Complete the first-week loop

Use the main product shell from first prompt through evidence and follow-up.

Simulation onlyNothing is saved or charged
1
Step 1 of 7Open Mave

Use the real sidebar pattern and open Mave.

Demo workspace / Mavera workspace
Local simulation
Mavera workspace

Good afternoon

Choose a surface from the sidebar to begin.

Demo workspace0 actions completed
WorkspaceDemo companySafe local simulation
Current surfacefirst RunFollow the highlighted action
Recent workspace activityStatus
Audience comparisonReady to review
Customer interview evidenceGrounded
Campaign pre-flightDraft
  1. 1
    Open MaveUse the real sidebar pattern and open Mave.
  2. 2
    Choose who answersOpen the audience picker and choose a named workspace audience.
  3. 3
    Write a useful requestType the decision you need help with in the composer.
  4. 4
    Attach contextAttach the sample brief so Mave has evidence to work from.
  5. 5
    Send itSubmit the request and watch the run state change.
  6. 6
    Read the resultOpen the evidence-backed answer card instead of stopping at the headline.
  7. 7
    Ask the follow-upUse the follow-up composer to press on the most important uncertainty.

Follow this and by Friday you'll be the person your team asks how it works.

The five moves

  • Describe one real decision.
  • Build or choose the audience.
  • Add only the context the decision needs.
  • Run one modeled comparison and inspect the evidence label.
  • Ask what real customer or market signal would prove it wrong.

Day 1 — talk to Mave (20 minutes)

Sign in at app2.mavera.io. Don't touch the tools yet. Just chat.

Copy-paste these, one at a time, and read what happens:

What can you do for me? Keep it short.

Prompt1 field left
My business is [one sentence about your company]. Remember that.
Unfilled variables remain in brackets.

Who do you think our hardest customer to win is? Ask me questions if you need to.

Notice two things: she remembers what you tell her (check the Context page later — it'll be there, marked LEARNED), and she asks instead of assuming. That's the whole platform in miniature.

Day 2 — build your first audience (15 minutes)

Open Audience Builder in the sidebar. Describe a customer group in one sentence using the identity-behavior-trigger pattern:

Mid-career Raleigh consumers who bank with a national institution, value convenience and trust, but reconsider when a life event or service frustration hits.

Build it. Open Talk → Chat, pick your new audience in the 👥 picker, and interview them for ten minutes. Ask what they'd never tell a survey.

Day 3 — teach it your business (15 minutes)

Context page → Upload & extract tab → drop your pitch deck or one-pager → Extract context → accept the good facts, untick the wrong ones.

Then Brand kit tab → upload your logo → watch the colors extract. Then Style & voice → describe your voice → Generate examples → edit them until they sound like you.

From this moment every answer, study, and image is calibrated to your business.

Day 4 — run something with numbers (20 minutes)

Ask Mave, in chat:

Prompt3 fields left
Run a study with [your audience]: which of these two messages is stronger, and why — "[message A]" vs "[message B]"? 100 respondents.
Unfilled variables remain in brackets.

Approve the plan. While it runs, read Reading results like a researcher. When it finishes, practice the follow-up muscle:

Which respondents were hardest to convince? What would move them?

Day 5 — put it to real work (30 minutes)

Pick a live question your team actually has this week. Run one of the workshops end to end. Share the result with a colleague via the conversation's Share button.

Then set up your safety net: Usage page → set a monthly workspace cap and a per-conversation cap. Invite one teammate from the Team page.

The one habit that matters

Never start over. Every follow-up question in the same conversation compounds — Mave has the full history, the results, and your context. Operators who thread one conversation per project get dramatically better output than those who open a fresh chat per question.

Choose your track

If you are…Read next
A researcher / strategistMessage testing workshop, Voice-of-customer mining
An account / client leadCampaign pre-flight, Working with files
The workspace owner / adminSet up your team, Workspaces & billing
"I just want prompts to steal"The prompt library

Optional: hand this workflow to your technical team

Developers can reproduce the same estimate-first workflow through the API quickstart. Keep API keys server-side and preserve synthetic and grounding metadata in downstream systems.

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