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Operator's Guide
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Workspaces, team & billing

Multiple workspaces, roles, invites, spend controls, and where the money goes.

2 min readDocs build Updated Jul 26, 2026
Interactive product walkthrough

Add billing safely with a dummy card

Walk through plan selection, Stripe's test card, payment method, and spend cap.

Simulation onlyNothing is saved or charged
1
Step 1 of 7Open Settings

Choose Settings in the product navigation. On mobile, use the gear below the nav row.

Demo workspace / Mavera workspace
Local simulation
Mavera workspace

Good afternoon

Choose a surface from the sidebar to begin.

Demo workspace0 actions completed
WorkspaceDemo companySafe local simulation
Current surfacebillingFollow the highlighted action
Recent workspace activityStatus
Audience comparisonReady to review
Customer interview evidenceGrounded
Campaign pre-flightDraft
  1. 1
    Open SettingsChoose Settings in the product navigation. On mobile, use the gear below the nav row.
  2. 2
    Open BillingChoose Billing from settings.
  3. 3
    Choose a planSelect the simulated Pro plan.
  4. 4
    Enter Stripe's test cardType 4242 4242 4242 4242. This is a local Stripe test number, not a real card.
  5. 5
    Add test expiry and CVCUse any future demo expiry and the test CVC 424.
  6. 6
    Add the dummy cardSave the local-only payment method.
  7. 7
    Set a spend capSet a monthly guardrail and review the invoice preview.

Workspaces

A workspace is a self-contained world: its own audiences, research, context, brand kit, credits. The switcher is the workspace name at the top-left — click it to:

  • Switch between workspaces you belong to
  • + New workspace — name it, you're the owner, fresh balance
  • ✎ Rename the current one (owners only)

Typical setup for an agency: one workspace per client. Audiences can be duplicated across workspaces from My Research (⧉ on any audience row).

Team & roles

Team page → invite by email. Roles, in plain terms:

RoleCan
OwnerEverything, including billing and deleting the workspace. Pays for all usage in it.
AdminManage members, limits, and settings.
MemberRun research, build audiences, spend credits.
ViewerRead everything, change nothing.

Who pays

The workspace pays. Every run by anyone in the workspace draws from that workspace's credit balance — the owner's subscription carries the team. Per-person usage is broken out on the Usage page so you can see who's spending what.

Spend controls

Set limits on the Usage page at four levels — whole workspace, per person, per project, per conversation — each daily, weekly, or monthly. Hitting a hard limit blocks new work with an honest message (chat keeps answering so people can ask why).

Watching usage

  • Usage page: today/week/month cards, daily spend chart, by-operation, by-person, by-project, and trend vs the previous period.
  • The meter under the chat composer: live usage bar — click it for a breakdown popover without leaving the conversation.
  • Settings (click your name, bottom-left): plan, invoices, payment method, cancel — all self-serve through the billing portal.

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